Reference

How We Handle Your Account Information

We collect the details needed to run your account, verify payments through bKash, Nagad and Rocket, and keep the lobby secure. This policy sets out what data we store, why we need it, and how you can request changes or deletion.

Account registration dataPayment transaction recordsDevice and session logsCookie and preference storageAccess and deletion rights

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What Data We Collect and Why

588h Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account we collect your mobile number, email address, and chosen password to identify you and secure login. Each deposit via bKash, Nagad or Rocket generates a transaction record with the payment reference, amount, timestamp and wallet identifier so we can match funds

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to your balance. We log your IP address, device type, browser version and session duration to detect unusual activity and prevent unauthorised access. Cookies store your language preference, session token and recently viewed game categories so the lobby remembers your choices across visits. We also record
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which game rooms you open and how long each session lasts, aggregated to understand which titles Bangladesh players favour and how we can improve the interface. This data sits on secure servers accessible only to our technical and compliance teams. We do not sell or share
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personal details with third-party advertisers. If local law in your region restricts online casino services, you are responsible for complying with those rules; we operate this platform where permitted and cannot guarantee availability in all Bangladesh areas. You may request a copy of your stored data,
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ask us to correct inaccurate information, or delete your account entirely by contacting support through the channels listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

SECURITY MEASURES

How We Protect Your Information

Account passwords are hashed so even our team cannot read them. Payment data travels over encrypted connections and we store only the reference codes needed to match transactions, not your bKash, Nagad or Rocket PIN. Session cookies expire after thirty days of inactivity and you can clear them manually in your browser settings.

Encryption Standard

All traffic between your device and our servers runs over TLS encryption. Payment details submitted during deposit or withdrawal are masked in our database, leaving only the transaction reference and amount visible to support staff.

Cookie Policy

We use session cookies to keep you logged in and preference cookies to remember your language and favourite game filters. No third-party advertising trackers are embedded.

Data Retention

Transaction records and session logs are kept for three years to meet financial record-keeping obligations, then archived or deleted. Account profile data stays active until you request closure, at which point it is anonymised within thirty days.

User Rights

You can request a machine-readable copy of your data, correct outdated information, or delete your account at any time. Contact support with your registered mobile number to start the process; identity verification typically completes within one business day.

PRIVACY CONTACTS

How to Reach Us About Your Data

If you want to see what information we hold, correct an error in your profile, or request account deletion, use any of the contact paths below. Our support team handles privacy queries alongside general account questions, so the same channels apply.

Team online

Live Chat

Open the chat widget in the account dashboard to ask about data access, corrections or deletion. The team confirms your identity with your registered mobile number before discussing personal details.

Email Support

Send your request to the support email shown in the account footer. Include your registered mobile number and a brief description of what data you need. Expect a reply within forty-eight hours.

Account Settings

The privacy tab in account settings lets you download a copy of your transaction history, update contact details, and toggle marketing preferences. Full account closure requests still go through support for verification.

Privacy Policy Questions

We collect your mobile number, email address, date of birth and chosen password. These fields let us verify your identity, send account notifications, confirm you meet the age requirement, and secure login access.

We store only the transaction reference, amount and timestamp from bKash, Nagad or Rocket deposits. Your wallet PIN and full account details stay with the payment provider; we never see or share them with third parties.

Financial records including deposits, withdrawals and game-round results are retained for three years to meet regulatory record-keeping standards, then archived. You can request a copy of your history at any time through account settings.

Yes. Contact support via live chat or email with your registered mobile number and request account closure. We anonymise profile data within thirty days, though transaction records remain archived for compliance purposes as explained above.

Session cookies keep you logged in; preference cookies remember language and game filters. No advertising trackers are present. You can disable cookies in your browser settings, but login and personalisation features will stop working if you do.

Log in and open account settings to edit your email address or mobile number. For changes to your date of birth or legal name, contact support with identity documents so we can verify and update the record securely.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Games588h Casino InfobKash PayZone

How We Handle Your Account Information

How We Protect Your Information

How to Reach Us About Your Data

Live Chat

Email Support

Account Settings

Privacy Policy Questions

01 What personal details does 588h store when I register?

02 Does 588h share my payment information with anyone?

03 How long does 588h keep my transaction history?

04 Can I delete my account and all stored data?

05 What cookies does 588h use and can I turn them off?

06 How do I update incorrect information in my profile?

Privacy Policy

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